A great stay at Forest Park Hotel. A great location (a short walk into town which was useful after a day's skiing!) and some fabulous places to eat nearby. Hotel friendly and new accommodation was excellent. Comfortable, stylish, clean and well appointed. Would 100% recommend for a stay in Jasper particularly for families.

It was great to be back in Jasper to see the beauty of the mountains and also see the town full of people enjoying themselves. We spent our time at Forest Park Hotel (formerly The Sawridge). I couldn’t believe how nice the new renovations were in the Alpine Wing! I can’t wait to see the rest of the hotel once it’s done later this year! Jasper is open for business and waiting to greet you!

The four rooms we booked were not ready by check in time. Two of the patrons were moved to other rooms. Had to check with staff several times. The front desk informed me they were overbooked and behind. The rooms had a nasty, chemical smell that DID NOT GO AWAY. The front desk stated they installed diffusers and they went in as well to check out the smell. Suggested another room but all 4 rooms had the same nasty smell. Had to keep patio door open all times and it snowed. Brrrr. Your front desk staff did not seem too concerned with the smell that was giving us headaches and dizziness. You might want to consider keeping the dining area or portion of it open for guests that want to have coffee past the breakfast rush times. People were running, talking loudly, slamming room doors and visiting in the room halls well into the early morning ( 4:30 am). Disturbing to guests who wanted to sleep at 4:30 am. At no time did any staff come through asking them to observe quiet time. When we checked out, the front desk acted like they had not heard of the above noted problems before. I received a 10% discount to placate my concerns, Basically, the tax was not charged. No other guests in the party of 4 was given this.

Room was dirty with stains on the furniture. Floors look very outdated. Couldn't get rid of smell probably coming from heating unit. Had to turn it off. Walls are thing. We would hear everything from our neighbors, the kids running up and down the hallway early in the morning, and a dog barking nonstop a few doors down. We called to complain about the noise in the morning. By the time the staff got back to me it was 30 mins later when I quieted down. For how much we paid we would think housekeeping would clean our room. For a renovating hotel I didn't think we would pay as much as we did for what we got.

Noisy and unpleasant at times. From the lack of help from the staff to a breakfast that was overpriced and bland the experience at this hotel was not great. Also, while we were there, they had a fieldtrip of grade school children in the building, that seemed to be under-supervised which created undue noise throughout the day and night. Unacceptable!