We had booked our stay in Holiday Inn Express in springdale for end of March. Somewhere around end of January or mid February we received a notification that the property has changed hands and the bookings may not be honoured. We were told to contact the property directly. Than we received another mail from the property that our booked rates may be honoured so we need to call and speak to the new hotel managed. After calling i came to know that the property will soon become Hyatt Place in a few months but till that time hotel is being run as Springdale Zion Inn. Half of the hotel side is undergoing renovation while hotel offered the guests to stay on the other side which is not affected by the renovation. Another aspect was that since the kitchen is part of the construction, we will be given a packed breakfast on the go which we can eat in our room or even take to Zion. Inspite of these drawbacks i decided to continue with my reservation, also had no regrets. The location of the hotel was good, room was nice, good amenities and focused on cleanliness and hygiene. We were on level two so only had to lug our luggage on the stairs. The view of the mountains was also good. The reception was made out of a container on a temporary basis, and we were able to get our drinking water and coffee from there. We also picked our breakfast from there which comprised, of a egg and bacon bun, yogurt, granola bar and so. Overall everything was fine and no issue faced.

This hotel is under construction and has been for 5 months and won't be done for until fall. You check in at a trailer. No lobby, no elevator, and construction workers and noise everywhere. All guest rooms are now in the secondary building, and you have to walk past a chain link fence and construction mess to get to the pool. Ridiculous that they are staying open while doing a major remodel.

This is a nice hotel, but unfortunately is undergoing renovations and our expectations were somewhat dampened. No fault of the staff as the hotel has been taken over which meant presumably the refurb. Half the buildings are affected and therefore no dining area, no reception and so forth. Only accomodation. The breakfast included was unfortunately only a'grab bag'. Other than that, the place was nicely kept and the receptionist when we checked in was really nice and have is a warm welcome. The room was different to that booked due to the renovation work, but it turned out better for us in any event. Nice and spacious with a fridge and microwave, plus got drinks machine with unlimited drink 'pods' from reception. Bathroom a good size. Plumbing dated, but no big issue to us. TV with full channel list (as per USA) including Netflix and Youtube (need to sign in to your account of course). Our main gripe is the hidden parking charges of 20 Dollars a day. No choice as you have to park to stay! I will admit that the charge was waived for us as we had effectively been 'downgraded' with room, but nonetheless a hidden charge worthy of note. Overall, a lovely place to stay.

We turned up only to discover our package holiday had booked us 45mins away. The team were super helpful and sorted us a room for the second night (as first night they were fully booked). The room was a little dated and there wasn’t a safe available. But the pool area was lovely as was the firepit at night. A great location and I’d definitely recommend and would book again

Stayed here 3 nights and if I come back here we will stay again. The hotel is in a great location near Zion. The shuttle stop is close by and you can easily walk to several restaurants. The breakfast was good - they switched up the egg options daily so staying for 3 nights it didn’t get old. The hotel is a bit on the older side , but they have kept up with maintenance. It was VERY clean. All of the employees were pleasant and helpful. The hot tub and fire pits offered great views of Zion. Hot cocoa bar in the lobby at night. Coffee 24/7. This is a great value without sacrificing quality, location or cleanliness. 10/10